We are looking for the next vibrant Tour Guide to join us.

Trainee Tour Guide
Behind the Scenes Tours

Segway Sunshine Coast offer exclusive behind the scenes tours at the world famous Australia Zoo in Beerwah.
We have been providing informative guided tours since 2014, travelling and exploring 650acres that accommodate off display enclosures, future developments, and night yards that are otherwise unavailable to the general public.
We have successfully trained 1000s of guests to safely ride a Segway. Recently we’ve added an 8-seater caddy option, allowing families with young infants and less able patrons to participate in this amazing experience.

Our mission is to train all participants to be confident and safe on a Segway before leading them on our 5-kilometre (1 hour) tour full of adventure and discoveries.

Our goal is to provide safe, fun, entertaining and informative tours with a strong message; Animal conservation.

Job Summary
Behind the Scenes Tours

We are seeking a friendly Tour Guide to provide our guests with an exceptional experience while visiting Australia Zoo. In this role you will be responsible for engaging visitors for the duration of the tour, sharing interesting facts about animals, conveying the conservation mission of Australia Zoo, and answering any questions. You will also be responsible for the safety of all participants throughout the tour and provide helpful tips to ensure our guests enjoy their day.

No qualification or skills are required
Behind the Scenes Tours

We will train you in all aspects from riding a Segway to training and supervising patrons. We will educate you about all of our animals so you are confident to deliver an informative tour. Together we will put in place programs to give you all the skills to be an exceptional guide.

Characteristic requirement
Behind the Scenes Tours

You will be required to have a pleasant nature with a positive and friendly demeanour, a desire to provide outstanding customer service, as well as being passionate and engaging.

Minimum requirement
Behind the Scenes Tours

Australian permanent resident
Driving licence
Mode of transport
Fit and energetic

Tour Guide Responsibilities
Behind the Scenes Tours

Greeting and welcoming customers
Providing exceptional customer service
Processing tickets and payments
Training and supervising participants
Conducting guided tours
Providing informative and entertaining commentary on tour
Working with the team to develop new material for tours

Available Position
Behind the Scenes Tours

Permanent Part and Full-time
Fully paid training
Award Wages
Salary package after successful probation period

How to Apply
Behind the Scenes Tours

Send us your compelling resume with an attached photo to: info@segwaysunshinecoast.com.au